Shipping and Delivery Policy

At Unica Auto™, we strive to provide a seamless and efficient delivery experience for our customers. This Shipping and Delivery Policy explains the process, timelines, and terms for the delivery of your orders. By placing an order on our website, you agree to the terms outlined below.

1. Delivery Partners

We partner with trusted third-party logistics providers, including:

• Delhivery
• E-Com Express
• Amazon Shipping
• Xpressbees

These partners ensure your orders are delivered securely and on time.

2. Dispatch Timelines

• Same-Day Dispatch: Orders placed before [Insert Cut-Off Time, e.g., 12:00 PM IST] will be dispatched on the same day.
• Next-Day Dispatch: Orders placed after the cut-off time will be dispatched the next business day.
• Dispatch Guarantee: All orders will be dispatched within 2 business days from the date of purchase.

3. Delivery Timelines

• Standard Delivery Time: Orders are typically delivered within 1 to 7 days of dispatch, depending on the destination.
• Delivery times may vary due to your location, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

• Shipping Charges: If applicable, shipping fees will be clearly displayed during the checkout process.
• Free Shipping: Free shipping may be available on select orders as part of special promotions.

5. Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email or SMS.
• Use the provided tracking number to monitor your shipment through the delivery partner’s website or app.

6. Delivery Address

• Please ensure that the shipping address and contact details provided during checkout are accurate and complete.
• Unica Auto™ is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

7. Failed Delivery Attempts

• If a delivery attempt fails due to the absence of the recipient or incorrect address, additional delivery attempts will be made.
• If the delivery is unsuccessful after multiple attempts, the order will be returned to us, and additional shipping charges may apply for re-dispatch.

8. Delivery Delays

While we aim for timely delivery, delays may occur due to:

• Extreme weather, natural disasters, or strikes.
• Remote or inaccessible delivery locations.

In such cases, we will keep you informed about the status of your order.

9. Order Cancellations and Changes

• Orders can be canceled or modified before dispatch by contacting our customer support team.
• Once the order is dispatched, cancellations or changes cannot be accommodated.

10. Lost or Damaged Shipments

• If your order is lost or arrives damaged, please contact us within 48 hours of receiving the package.
• We will work with our delivery partners to resolve the issue and ensure a replacement or refund is provided.

11. Contact Us

For questions or concerns about your shipment, feel free to reach out:

• Email: contact@unicaauto.com
• Phone: +91 90984 24502
• Address: Baikunthpur, Koriya, Chhattisgarh

Thank you for choosing Unica Auto™. We are committed to delivering quality automobile accessories to your doorstep quickly and efficiently.

Unica Auto™ — Driving Quality, Delivering Excellence

Instructions for Implementation:

1. Use Heading blocks for section titles.
2. Use Paragraph blocks for detailed text.
3. Add hyperlinks where needed, e.g., links to tracking pages.
4. Ensure proper formatting for contact details and use bold for emphasis.
5. Use bullet points for improved readability.